Getting through the front door

Foundations has been the National Body for Home Improvement Agencies since 2000. In that time we’ve seen a significant shift in how these services have been delivered. Back in 2004 around 85% of agencies were managed by a Housing Association and seen as a key part of their service offer to the wider community. But during the Supporting People years the picture changed significantly with many large providers pulling out of the sector. Today just 44% of the sector is managed by a Housing Association with many services consequently being taken in-house by local authorities.